BACKGROUND

 

Covet Consignment Ltd., trading as Covet Clothing and www.covetclothing.com, understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.covetclothing.com (‘Our Site’) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. By visiting www.covetclothing.com, you are accepting and consenting to the practices described in this policy.

 

1. Definitions and Interpretation

1.1 In this Policy the following terms shall have the following meanings:

 

“Account”	means an account required to access and/or use certain areas and features of Our Site;
“Cookie”	means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
“Cookie Law”	means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

 

2. Information About Us

2.2 Our Site is owned and operated by Covet Consignment Ltd., a limited company registered in England and Wales under company number 15084151. Our registered address is 86 – 90 Paul Street, London, United Kingdom EC2A 4NE and our trading address of 7 Plantation Stud Cottages, Short Road, Snailwell, Newmarket, United Kingdom CB8 7LH.

 

3. What Does This Policy Cover?

3.3 This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

4. What Is Personal Data?

4.4 Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

4.5 Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

5. What Are My Rights?

5.6 Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

b) The right to access the personal data we hold about you. Part 13 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.

d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h) The right to data portability. This means that, if you have provided personal data us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

5.7 For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

5.8 It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

5.9 Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

5.10 If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. we would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.

 

6. What Data Do You Collect and How

6.11 We may collect and process the following data about you:

j) Information you give us. You may give us information about you by filling in forms on our site, www.covetclothing.com, or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to our service, place an order on our site and when you report a problem with our site. The information you give us may include your name, address, email address and phone number, financial and credit card information.

k) Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

i) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

ii) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

l) Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide, such as where you buy goods from us via eBay or any other marketplace. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

7. How Do You Use My Personal Data?

7.12 We use information held about you in the following ways:

m) Information you give to us. We will use this information:

iii) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

iv) to offer you site content about other goods and services we offer that are similar to those that you have already purchased or enquired about;

v) to contact you and/or provide you with with updates by electronic means (email or SMS) with information about services we are providing you including services which are the subject of an offer for sale or sale or negotiations of a sale to you. We will not pass your details on to third parties for marketing purposes;

vi) to notify you about changes to our service;

vii) to ensure that content from our site is presented in the most effective manner for you and for your computer;

viii) to contact you by electronic means (including email or SMS) in order to: offer you coupons, discounts and special promotions and inform you about our services. We will use the contact information you have provided to contact you by those means and if you have consented to such contact;

ix) deliver targeted marketing, service updates and promotional offers if you have consented to receiving these updates and offers.

n) Information we collect about you. We will use this information:

x) to provide our services to you;

xi) to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

xii) to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

xiii) to allow you to participate in interactive features of our service, when you choose to do so;

xiv) as part of our efforts to keep our site safe and secure;

xv) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

xvi) to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them. 

o) Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

7.13 We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.

7.14 If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

7.15 In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

 

8. How Long Will You Keep My Personal Data?

8.16 We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected

9. How and Where Do You Store or Transfer My Personal Data?

9.17 We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.]

9.18 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

9.19 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

10. How Can I Control My Personal Data?

10.20 In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails [and] OR [,] at the point of providing your details [and by managing your Account]).

10.21 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 

11. Can I Withhold Information?

11.22 You may access certain areas of our Site without providing any personal data at all. However, to use all features and functions available on our Site you may be required to submit or allow for the collection of certain data.

11.23 You may restrict our use of Cookies. For more information, see Part 14.

 

12. How Can I Access My Personal Data?

12.24 If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

12.25 All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

12.26 There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

12.27 We will respond to your subject access request within twenty-one (21) days and, in any case, not more than] one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

13. How Do You Use Cookies?

13.28 Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. we use Cookies to facilitate and improve your experience of our Site and to provide and improve our products and/or services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

13.29 We use the following cookies:

p) Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

q) Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

r) Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

s) Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

14. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: covetconsignmentltd@gmail.com.

Postal Address: 86 – 90 Paul Street, London, United Kingdom EC2A 4NE.

 

15. Changes to this Privacy Policy

we may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. we recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 5 September 2023.